925 SILVER LOTUS RAKHI

Unfortunately, we do not offer size exchanges since each impression set is curated specially for you.

Our aim is to provide you with cute and unique designs, and for precise designs, intricate details are necessary. This can result in sharp edges, but it ensures a good outcome.

Press gently, and be cautious of sharp edges, avoid rubbing on the baby’s skin, Keep them away from little ones to ensure safety.

It’s best to store your impressions separately in a box to prevent them from tangling.

You can gently clean the impression with coconut oil, ensuring gentle care for your baby’s delicate skin.

To clean the impression, you can use a soft cloth or wet wipes, being careful as the designs are delicate.

If the kajal is too oily, it may not work as expected. Additionally, the impression’s highly polished surface can be quite smooth, but with regular use and practice, it gets better.

To ensure a clear impression, make sure to dab the kajal completely onto the impression. Gently press the impression onto the skin until it is fully imprinted.

Tip: Using too much or too little kajal on the mould may not result in a perfect impression.

First, apply kumkum paste on the impression, then place it on the forehead. Next, press the same impression on the kumkum box, tap, and dust it off. Finally, apply it to the same spot on the forehead.

Any thick kajal, such as Eyetex, works best.

Kajal and kumkum paste with kumkum work best for creating clear impressions.

1. Regular Cleaning: Maintain your jewellery’s sparkle by gently wiping it with a soft cloth.
2. Avoid Harsh Chemicals: Shield your jewellery from chemicals and perfumes to preserve its shine.
3. Proper Storage: Prevent scratches and tangles by storing each piece separately in a pouch or box.
4. Gentle Handling: Enhance longevity by putting on jewellery after makeup and perfume application.
5. Keep Away from Water: Protect metals by removing jewellery before water exposure.
6. Regular Inspection: Ensure lasting elegance with occasional professional cleaning and inspection.

Our products are exclusively crafted from 925 silver. Gold customization is also available upon request.

Yes, you can expect to receive a product that closely matches the one shown in the picture. However, please keep in mind that due to the handmade nature of our products, there may be slight variations in design and color. We strive to ensure that you receive a beautiful and high-quality piece that meets your expectations.

Yes, absolutely! We adore personal touches. You can tailor any of our pieces to your preferred size for an additional cost. Explore the available options on the product page.

Yes, you can cancel your order on the same day it’s placed. Please contact us at swanshoppers@gmail.com or WhatsApp us at 9677883444 as soon as possible, and we will make every effort to update or cancel your order. However, if your order has already been processed, we won’t be able to make changes. Please note that customized pieces cannot be updated or cancelled.

Unfortunately, we do not currently offer Cash on Delivery (COD) as a payment option.

We accept all major credit/debit cards through our online payment gateway. Additionally, NEFT/RTGS bank transfers and UPI are also available as payment options.

We apologize, but we don’t offer returns for our products at the moment.

We only consider exchanges for damaged products received in such condition.

We apologize for the inconvenience. Please ensure to provide us with an uncut opening video and clear images of the damages on the day of delivery. Send them to swanshoppers@gmail.com or WhatsApp at 9677883444. We will review the product and inform you about the procedure.

We will provide you with the procedure when you contact us with the details. In such cases, we will issue you a coupon that you can redeem when you place your next order with us.

Yes, we offer repair services for our products. If you have a damaged piece, please contact us at swanshoppers@gmail.com or via WhatsApp to initiate the repair process.

Minimal repairs can be done free of charge. We will assess the damage and inform you if there will be any charges. The shipping to and fro, for any repairs, will be on a chargeable basis.

Customized orders will take approximately 15-20 business days to dispatch, as we create each piece on demand. Ready-to-ship products will be dispatched in 3-7 business days.

Unfortunately, at this time, we only offer shipping within India. However, we’re actively working on expanding our delivery options to bring our products to customers around the world. Stay tuned for updates on international shipping!

Certainly! If you need to change your shipping address, please contact us at swanshoppers@gmail.com as soon as possible. We’ll do our best to assist you. However, please keep in mind that if your order has already been shipped, we may not be able to change the address.